Corona Information ››

Payment / deposit / cancellation

We accept cash, check card, Visa, MasterCard or Amex


Advance payments/deposit -direct booking with us.-

The guest pays an advance payment 30 days before arrival 50 % of the total amount.


Cancellation fees:

till - 30 days before arrival 0% of the total amount
30 - 7 days before arrival 50 %, 7 - 0 days 100% of the total amount

COVID - 19 Cancellation fees:

Should a booking not take place in the event of a lock down or a travel warning for Austria, all costs (deposit ...) will of course be reimbursed.

This only applies to an official order from the State of Austria.

Single occupancy

A double room for single occupancy will be charged a double room fee minus breakfast for the 2nd Person.

Children & Seniors

Children and senior citizens are exempt from packages, the ski pass prices being slightly cheaper.

Short stays

on request! (Price changes possible)

Tourist tax

All room rates are exclusive of tourist tax:

(Winter & Summer: EUR 3,00 per person per night,  from the age of 14)

Check-in

We are thankful to you for understanding that the rooms can not be obtained before 03.00 pm on the day of arrival. In case of your arrival after 10.00 pm we would ask you for a proper notification.

Check-out

On the day of departure we ask you to leave you room latest at 10.00 am

Parking


Video monitored arking for a fee, 1 parking space per room (available 2:00 p.m. on the day of arrival until 10:00 a.m. on the day of departure! It is not possible to park the car for for a whole day on the day of departure!
 

Ski & boot storage

Ski equipment can be stored in the on-site ski storage room.

For your shoes we keep a boot heater at you disposal.

Rent a Ski

We cooperate with our partner Ski - Sport Jennewein.

Please vitist www.sport-jennewein.com for online rentals

Discount on Online ski bookings.

Pets

On request: € 10,00 per day in Winter (without food)

€ 5,00 per day in Summer (without food)

Christmas

On Christmas Eve we serve traditional "fondue" with selected trimmings and garnish in our restaurant.

We kindly ask you to book your table in advance.

Table reservations are made only against by credit card

We ask for your valid credit card details ( card number and expiration date )

New Year's Eve

On New Year's Eve we serve NO menu.
Enjoy the delicacies of our A La Carte.
Choose your own menu!

Table reservations are made only against by credit card

We ask for your valid credit card details ( card number and expiration date )

Sauna

For relaxation after a hard day in the mountains we invite you to a small Finnish sauna, which is open for you every day from 16.00 o’clock

(Towels provided)

Bathrobes

We will gladly provide bathrobes at your disposal on request.

In case of a missing bathrobe we will have to add EUR 35,00 to your bill.

Wireless LAN

Thanks to our own in-house network, you are welcome to surf the net free of charge.

Certificate

Have no idea what to give as a present?

How about a gift certificate from our hotel or restaurant?

We are glad to be of any help to you in planning.

Smoking

We would like to point out that all the rooms and suites are non-smoking rooms.

Restaurant


Open daily, kitchen from 6 p.m. In the winter season, closed once a week. Restaurant closed in summer.

For reservations of 2 people or more.

We ask for a telephone number and a valid credit card (card number and expiry date of your card)

If your reservation is "NO SHOW", a payment of EUR 50 per person will be debited.

Reservations are only accepted by phone or email.

 

Gyrocopter Flight

"The highlight of Schindler"

Treat yourself to something special!

Enjoy the beauty of the Arlberg from above. A flying experience of a special kind.

Visit www.gyro.at for nice gift certificates.

Ski pass

Ski pass for the entire Arlberg region can be easily obtained at all lift stations in twon. Please note that the ski pass can be paid in cash and credit cards only.

They will charge a deposit payment of € 5 per ski pass.

This amount will be refunded upon return.

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