Payment / deposit / cancellation

We accept cash, check card, Visa, MasterCard or Amex


Advance payments/deposit

The guest pays an advance payment before arrival 50% of the total amount.


Cancellation fees:

60 - 30 days before arrival 50% of the total amount
30-0 days before arrival 100% of the total amount

Single occupancy

A double room for single occupancy will be charged a double room fee minus breakfast for the 2nd Person.

Children & Seniors

Children and senior citizens are exempt from packages, the ski pass prices being slightly cheaper.

Short stays

Bookings for short periods from Thursday to Sunday are subject to a surcharge of 10% of the daily price, and Sunday through Thursday minus 10%. 

Tourist tax

All room rates are exclusive of tourist tax:

(Winter: EUR 2.60 per person per night,  from the age of 14)

Check-in

We are thankful to you for understanding that the rooms can not be obtained before 03.00 pm on the day of arrival. In case of your arrival after 10.00 pm we would ask you for a proper notification.

Check-out

On the day of departure we ask you to leave you room latest at 10.00 am

Parking

A parking place directly in front of the hotel is allocated to every room free of charge. At check out day latest till 10.00 am

Ski & boot storage

Ski equipment can be stored in the on-site ski storage room.

For your shoes we keep a boot heater at you disposal.

Rent a Ski

We cooperate with our partner Ski - Sport Fauner.

All guests of the hotel get 10% discount on desired ski models at Sport Fauner.

Pets

On request: € 10,00 per day in Winter (without food)

€ 5,00 per day in Summer (without food)

Christmas

On Christmas Eve we serve traditional "fondue" with selected trimmings and garnish in our restaurant.

We kindly ask you to book your table in advance.

Table reservations are made only against by credit card

We ask for your valid credit card details ( card number and expiration date )

New Year's Eve

On New Year's Eve we serve NO menu.
Enjoy the delicacies of our A La Carte.
Choose your own menu!

Table reservations are made only against by credit card

We ask for your valid credit card details ( card number and expiration date )

Sauna

For relaxation after a hard day in the mountains we invite you to a small Finnish sauna, which is open for you every day from 16.00 o’clock

(Towels provided)

Bathrobes

We will gladly provide bathrobes at your disposal on request.

In case of a missing bathrobe we will have to add EUR 35 to your bill.

Wireless LAN

Thanks to our own in-house network, you are welcome to surf the net free of charge.

Certificate

Have no idea what to give as a present?

How about a gift certificate from our hotel or restaurant?

We are glad to be of any help to you in planning.

Smoking

We would like to point out that all the rooms and suites are non-smoking rooms.

Restaurant

Open daily, kitchen open from 18.00 o’clock

In the winter season 1x weekly day off.

The restaurant is closed in summer.

Gyrocopter Flight

"The highlight of Schindler"

Treat yourself to something special!

Enjoy the beauty of the Arlberg from above. A flying experience of a special kind.

Visit www.gyro.at for nice gift certificates.

Ski pass

Ski pass for the entire Arlberg region can be easily obtained at our reception. Please note that the ski pass can be paid in cash and credit cards only.

We charge a deposit payment of € 5 per ski pass.

This amount will be refunded upon return.

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